Privacy Policy

Effective Date: Jan. 1, 2025

U Lock It Mini Warehouses (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, submit a form, or communicate with us by phone, email, or text message.

Information We Collect

We may collect personal information that you voluntarily provide, including but not limited to:

  • Name

  • Phone number

  • Email address

  • Mailing address

  • Storage rental or account inquiry details

  • Communication preferences

We may also collect limited technical information such as IP address, browser type, and pages visited, solely to improve website performance and user experience.

How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and requests

  • Provide information about storage units, availability, billing, or services

  • Communicate regarding reservations, move-ins, payments, or account-related matters

  • Send transactional or informational text messages if you have opted in

  • Improve our services and customer experience

Message frequency varies. Message and data rates may apply.

Text Messaging and Consent

If you opt in to receive SMS messages from us, you may receive account notifications, payment reminders, appointment or access information, or customer service messages from 863-270-9373.

You may opt out of SMS messages at any time by replying STOP. You may request assistance by replying HELP or by contacting us directly at:

Phone: 863-676-6321
Email: ulockitlakewales@gmail.com

Data Sharing and Disclosure

We do not sell or rent your personal information.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing to subcontractors in support services, such as customer service, payment processing, or technology providers, is permitted as necessary to operate our business.

All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text messaging services.

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, or misuse.

Your Choices

You may choose not to provide certain information; however, doing so may limit our ability to respond to your request or provide services.

You may opt out of marketing communications at any time by following the instructions included in those communications.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

U Lock It Mini Warehouses
Phone: 863-676-6321
Email: ulockitlakewales@gmail.com